13 Apr
Due to an increased number of complaints regarding postal operators’ activities and the delays in postal delivery, we would like to inform the users that “force majeure” mentioned by the providers as a reason for delay is a term defined in the Law on Po...
Read all01 Apr
In accordance with the preventive measures against the spread of coronavirus, postal operators adapted their operations and manner of delivery.
Read all27 Mar
Pursuant to the Order on restriction and prohibition of movement on the territory of the Republic of Serbia („Official Gazette of RS“ No. 34/20), in accordance with the Instructions of the Ministry of Interior, responsible for the issuance of the abo...
Read all26 Mar
In accordance with the Decision on the State of Emergency, postal operators in the Republic of Serbia have modified working hours of the post offices and times of postal items collection and delivery. Based on the data provided to RATEL, the post offices...
Read all21 Mar
Due to the outbreak of COVID-19 in Europe, the number of employees working from home increased significantly. Schools and universities shut their doors, switching to online courses and programs. All of this contributed to the rise in Internet traffic,...
Read all19 Mar
Pursuant to the Order on restriction and prohibition of movement on the territory of the Republic of Serbia („Official Gazette of RS“ No. 34/20), in accordance with the Instructions of the Ministry of Interior, responsible for the issuance of the abo...
Read all16 Mar
Based on the Decision on the State of Emergency and the measures of the Government of the Republic of Serbia, the Agency for Electronic Communications and Postal Services (RATEL) informs the users that, as of Monday, 16 March 2020, as part of protective...
Read all16 Mar
As a part of the measures of the Government of the Republic of Serbia, the Regulatory Agency for Electronic Communications and Postal Services has adapted its operations to the new conditions of the state of emergency. The Agency shall continue to provide...
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