Information for users

As a part of the measures of the Government of the Republic of Serbia, the Regulatory Agency for Electronic Communications and Postal Services has adapted its operations to the new conditions of the state of emergency. The Agency shall continue to provide information related to the electronic communications, postal services and cyber security to the citizens.

Measures based on the Decision on the State of Emergency

For all your questions, requests, information and clarifications within the Agency's competence, please use the following available channel of communication: ratel@ratel.rs

The administrative office in Palmotićeva 2 in Belgrade will be open, respecting enhanced health protection measures.

Social network communication campaigns will be continued after the epidemic.

RATEL wishes to thank the users for their understanding and responsible action in the present situation.